Cov tsheb thauj khoom dav hlau ya mus rau qhov chaw nrog lub ci ntsa iab.3d rendering thiab illustration.

FAQ

1. Koj puas yog lub Hoobkas lossis tuam txhab lag luam?

Peb yog Sab saum toj 3 tuam ntxhab nyob hauv Suav teb nrog peb qhov chaw sim, Beijing, Qingdao thiab Changsha nroog.Lub tuam txhab Beijing tsom rau kev tsim DNA RNA synthesizer thiab Accessories, Consumables, Qingdao lub tuam txhab yog lub luag hauj lwm rau R & D rau zus tau tej cov Modification Amidite, Changsha lub tuam txhab yog rau cov muag khoom thiab cov kws kho mob rau txawv teb chaws kev ua lag luam.

Peb cov khoom tau txais cov lus pom zoo los ntawm peb cov neeg siv khoom, thiab ntau lub tuam txhab tau koom tes nrog peb, xws li Thermal Fisher, BGI, Daan Genetics, GenScript thiab lwm yam.Peb kuj koom tes nrog cov tsev kawm qib siab tshaj lij, xws li Tsinghua University thiab Peking University.

2. Koj puas tuaj yeem kho nws raws li kuv xav tau?

Peb muaj ib pab neeg tsim thiab txhim kho zoo heev uas tuaj yeem kho cov khoom raws li koj xav tau thiab ua rau koj txaus siab, thov hu rau peb kom paub ntau ntxiv.

3. Peb yog cov tshiab rau kev lag luam thiab tsis muaj kev paub txog DNA RNA synthesis, peb tuaj yeem pib qhov project no li cas?

Peb lub tuam txhab muaj cov kws tshaj lij engineers nrog ntau tshaj 10 xyoo ntawm kev paub thiab cov neeg ua haujlwm ua haujlwm muag khoom muag kom pom zoo cov cuab yeej tsim nyog tshaj plaws thiab tag nrho cov kev daws teeb meem rau koj raws li koj xav tau.Qhov koj tau txais tsis yog tsuas yog cov khoom lag luam xwb tab sis kuj yog cov thev naus laus zis vim tias muaj kev pabcuam zoo meej los ntawm kev xaiv cov khoom siv los pib ua haujlwm.

4. Txoj kev xa khoom thiab lub sijhawm khoom xa tuaj?

Rau cov khoom siv nws feem ntau xa los ntawm Hiav txwv thiab cov Reagents, Amidite, thiab lwm yam xa los ntawm Express.Thiab peb kuj tuaj yeem xa nkoj raws li koj xav tau.
Nquag hauv 25 hnub ua haujlwm rau Cov Khoom Siv, yog tias koj xav tau kev cai thiab Hloov Kho Amidite, peb tuaj yeem sib tham tom qab ntawd.

5. Kev Pabcuam thiab Kev cob qhia?

Peb yuav muab koj cov yeeb yaj kiab ua haujlwm, thiab tseem pab koj hauv online.
Cov khoom nyob rau hauv ib xyoos dawb warranty (tsis suav cov neeg tsim kev puas tsuaj thiab siv tau).Thaum lub sijhawm no, yog tias cov khoom tawg, tus neeg yuav khoom yuav tsum xa cov ntaub ntawv tsis raug rau peb lub thawv ntawv.Peb yuav muab kev daws teeb meem txhaum cai.Yog tias qhov mob hnyav, tus neeg yuav khoom xa rov qab cov khoom siv rau peb lub tuam txhab.Tab sis tus nqi thauj khoom yog them los ntawm tus neeg yuav khoom.Peb muab kev tswj xyuas dawb.